Liming Heavy Industry's 14th After-Sales Service Tour 2025 Officially Launches

On August 1st, the launching ceremony of Liming Heavy Industry's 14th After-Sales Service Tour for Grinding Mill 2025 kicked off at its Zhengzhou headquarters! Through 14 years of seasons changing, the commitment named "value-added service, shared value" has always run through the blood of Liming Heavy Industry's development.

The event focuses on "listening to customers' voices, solving practical problems, and empowering sustainable development". As the clarion call for service is sounded this time, Liming Heavy Industry has always taken innovation as the key, quality as the foundation, measured the service territory with footsteps, and fulfilled the value commitment with actions.

Original Aspiration Remains Steadfast, Journey Restarts

From 2012 to 2025, we have been deeply committed and unremitting for 14 years. Guided by the principles of "professionalism, efficiency, innovation, and cooperation", Liming has calibrated the precision of services to the scale of customers' needs, and responded to every trust with more rapid responses and more accurate solutions.

Mr. Xiao Wei, General Manager of Liming Heavy Industry Co., Ltd., emphasized at the flag-giving ceremony: "We must go with questions and return with solutions. With a style of 'being in-depth and profound, pragmatic and truth-seeking', we should deliver services that touch customers' hearts and establish a solid benchmark for industry services."

Customer First, Service Goes Far

Liming Heavy Industry has always regarded service as a bridge for dialogue with customers. We deeply understand that true value lies not only in delivery, but more in full-process guardianship.

This campaign, which will last nearly three months, adheres to the principles of "high standards, high responsiveness. It innovatively implements the "1+1+1+1" elite service model — sales, technical, after-sales, and R&D engineers collaborate and link up, going deep into the frontlines of projects, accurately responding to needs, and ensuring services reach the site directly with full-process peace of mind. We fulfill commitments with actions and empower value with services.

This session of After-Sales Service Tour for Grinding Mill will focus on the following key areas:

Professional Inspection · Comprehensive Protection

Conduct in-depth diagnosis of equipment health status, prevent faults, and ensure operation;

Technological Transformation and Upgrading · Precise Efficiency Improvement

Provide customized solutions for process optimization, energy conservation and efficiency improvement, and intelligent upgrading;

Training Empowerment · Independent Operation and Maintenance

Offer on-site practical training + guidance on daily operation and maintenance skills to enhance capabilities in basic diagnosis, daily maintenance, and emergency handling;

Genuine Parts · Consistent Quality

Ensure authentic products, enable quick replacement, guarantee stability and reliability, and provide worry-free maintenance.

Customers' trust stems from the sense of certainty and unexpected value brought by every service. Liming Heavy Industry adheres to the core philosophy of "customer-centric and market-oriented". We conduct in-depth frontline research to understand needs, provide professional technical support, solve usage problems, and help customers increase value. By making customers feel cared for and supported by professionalism, we pass on new products, new technologies, and new applications to every user, striving to be a solid backing for each other.

Expertise in Quality, Symbiosis in Value

Quality builds brands, and value shapes the future. Quality is not only the lifeline of products but also the core competitiveness of enterprise development. After-Sales Service Tour for Grinding Mill deepens the connotation of quality, delivers value through professional quality services, and continuously enhances customers' recognition of Liming's brand reputation, product reliability, and service experience satisfaction. Liming Heavy Industry has always adhered to the spirit of craftsmanship, built a sound quality management system, strictly controlled product quality, and used practical actions to safeguard every customer's trust, making quality a solid bond connecting the brand and the future.

Starting with feedback, ending with symbiosis. This brand activity, which has persisted for 14 years, is not only a bridge to listen to frontline voices but also a "database" for product iteration. From collecting equipment operation data to outputting personalized optimization solutions, Liming Heavy Industry, with unwavering craftsmanship and continuous innovation, takes service as the hub, joins hands with customers, and jointly explores broader development prospects!